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How to Handle Challenging Students Online

Just for Pros

August '25

 

Mr. Kazan's patience was reaching its end, as he took a deep sigh and tried another technique to combat the distracted student. The child barely focused on the lecture and every few minutes will glance at his phone or put his head on the desk. As difficult as children like these are, we can't give up on them.

 

Mr. Kazan paused for a moment, running his hand through his ginger hair, telling himself that his family needed the extra cash that this job would give him. Forcibly pulling his lips into a tight smile he decided to shut the slides and book and grab the jeopardy cards he made for his students. Sometimes kids have those kinds of days, or in some students' case every day is that kind of day.

 

Teaching online isn't just about clicking "Join Meeting" and sharing your screen. It’s an experience filled with creativity, surprise, and yes, the occasional curveball: the challenging student.

 

Whether you’re working through constant distractions, silent stares, or unexpected outbursts, every online educator has met a student who makes them rethink their strategy. But behind every challenge is a chance to connect deeper and teach smarter.

 

In this world of virtual learning, handling tough student behavior isn’t about being strict or passive, it's about being prepared, empathetic, and adaptable.

 

The Reality Behind the Screen

 

Unlike physical classrooms, the online tutoring platform takes away the comfort of eye contact and body language. When a student has their camera off and mic muted, it’s like teaching a void; you’re never quite sure what’s happening on the other side. Is the child distracted? Disengaged? Or maybe they’re simply shy and lacking confidence?

 

These are the challenges many online tutors face every day. The key is not to view these situations as obstacles but as puzzles waiting to be solved with empathy, patience, and smart strategies.

 

1. Understand the Why, Before the What

 

Every behavior tells a story. Is your students disengaged because they’re bored or overwhelmed? Are they acting out because they’re frustrated or just don’t know how to ask for help?

 

Online teaching requires more than lesson plans. It calls for intuition and patience, especially when you're working through a screen. Many online tutoring websites miss this human element, but great educators know that understanding comes before instruction.

 

Take time to observe patterns. Maybe they always struggle on Mondays. Maybe their energy dips after 20 minutes. Once you find the “why,” the “how” becomes easier to solve.

 

2. Build Trust First, Lessons Later

 

One of the most powerful tools you have isn’t your lesson plan, it's your presence. Start each class with a quick check-in. Ask how their day is going. Let them share something they love. Just a few minutes of light-hearted conversation can create meaningful connections.

 

The best online tutoring platforms recognize that building trust is not optional; it’s the backbone of effective learning. They often focus on fostering a sense of community, where students feel safe, seen, and ready to engage. Students who feel seen and heard are far more likely to engage positively, even if they started out as difficult.

 

3. Make Learning Personal and Playful

 

If a student isn’t responding to your teaching style, maybe the style needs to be flexible. Some kids love stories; others are driven by games. Add creativity to your toolbox like role-play, quizzes, scavenger hunts, and even real-time drawing can make lessons feel more like play than work.

 

Many online tutoring websites offer interactive tools like whiteboards, polls, and breakout rooms. Turning passive listeners into active participants changes the energy of the class dramatically.

 

4. Set Clear Expectations with Kindness

 

Challenging students often thrive when the structure is present. Start your sessions by setting clear goals and behavior norms. Keep it friendly but firm. A simple “Let’s all try to stay off other tabs during our 30 minutes together” can go a long way.

 

On some online tutoring websites, tutors can even create personalized schedules or reward charts. These small systems encourage accountability without pressure.

 

5. Patience Isn’t Passive—It’s Powerful

 

When a student interrupts or ignores, the first instinct is to react. However, the most effective reaction is to pause, take a deep breath, and consider the situation from a wider perspective. Maybe the student is tired, anxious, or facing challenges at home.

 

In such moments, patience becomes a superpower. Redirect instead of reprimanding. Offer options instead of ultimatums. Difficult students often become the most loyal when they realize you won’t give up on them.

 

Conclusion: Challenges Can Lead to Change

 

Handling difficult students online isn’t about fixing them; it’s about understanding them. Each behavior tells a story. And with the right strategies, patience, and platform, even the toughest student can become a thriving learner.

 

If you're currently navigating the ups and downs of online teaching or transitioning from traditional platforms like TakeLessons, check out Wondrfly. It's your one-stop resource for discovering the best online tutoring platforms, connecting with learners, and turning everyday teaching into something extraordinary.

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